Parloa

GFFT Rank: 10

 
Parloa is a Conversational AI platform that demonstrably orchestrates market-leading AI technologies better than any other vendor on the market. This enables companies to create breakthrough customer experiences on their own and automate their customer service through phone or chat bots.  

History

2020-10-01:
Establish a strong AI partnership with Microsoft by leveraging best in class Microsoft technology (STT and TTS) with Parloa

2020-01-01:
Add phone as a next channel with our own Parloa phone gateway and NLU

2019-01-01:
Add low code front-end with a visual graph as well as Chat as a channel

2018-06-01: Getting started
First version without front-end for Alexa and Google Assistant

General information

Maturity: Product
Patented: No

Contact of the technology provider:

Parloa
Münzstraße 5
10178 Berlin
Germany

Tel.:
Email: malte@parloa.com

Ready-to-use Interfaces to other Tools and Systems
    Call Center infrastrucutre: Genesys, Twilio, Vier, etc. // Back-End systems: Salesforce, SAP, etc.
Reference Customers
    Ergo, Decathlon, Deutsches Rotes Kreuz, Domcura